Show Business Meets Your Business
CUSTOMER EXPERIENCE: Keynote Speaking
Eight Billion Views
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The X Factor, Big Brother, Q&A, The Celebrity Apprentice
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"Speaking Royalty"
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Eight Billion Views ✦ The X Factor, Big Brother, Q&A, The Celebrity Apprentice ✦ "Speaking Royalty" ✦
CUSTOMER EXPERIENCE
Show Business Meets Your Business
In show business, there are no Oscars for second place. We obsess about you, the customer - forget celebrities, they are a means to an end, the smart producers roll out the red carpet for you, our audience.
I’ve created and led some of the biggest TV shows on earth—8 billion views and counting, every major international award - BAFTAs, Logies, ASTRAs, National Television Awards, Royal Television Society Awards, the list goes on - five series of Big Brother, The Celebrity Apprentice, Dancing with the Stars, The X Factor, Q&A.
My job was to attract millions of customers, then keep millions of customers. It really was that simple - I sold eyeballs to networks who then sold them to sponsors and advertisers. And I took it seriously, every time my product went to market it won. No 1 show after No 1 show.
And it’s the same for you - attract and keep. No customers, no business.
I’ve kept the biggest audiences on earth hooked for decades, so I know how to create experiences that keep customers loyal. I’ve worked alongside the biggest names in showbiz, world leaders and global change makers, scientists and superstars - everyone from Buzz Aldrin to Beyonce, Scientists to Ed Sheran, Politicians like President Trump to Rappers like Dogg, and show business giants like Mel B and Usher, to business giants like Richard Branson, and now, I’m sharing the Hollywood hacks and big business strategies I’ve learned from hanging out with these geniuses, and from keeping millions glued to their screens and totally engaged.
Takeouts:
Keeping Customers Hooked: Create a customer experience so good, they will love you forever.
Turning Complaints into Comebacks: How to front up, engage, and recover in style.
Creating Emotional Connections: they have to love you - and it’s your job to make sure it happens.
Simplifying the Experience: Make your processes seamless and simple and make yourselves easy to buy because frankly, who has time for complicated?
Feedback Loops That Work: Build feedback systems that keep your customers happy and loyal. We listen, intently.
If you want your customer experience to beat your competition, let’s zoom.
This keynote is created specifically for you and your needs - it’s wildly practical with brilliant and terrible examples from shows you know and love (or hate) and household names you have watched and loved (or hated). There are key take outs you and your team can instantly implement and it’s entertaining, because we know this for sure - when you are laughing, you are learning. 8 billion views and more than 300 five star Linkedin reviews can’t be wrong.
Keynote Speaking
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Keynote Speaking ✦
When you’ve made the biggest shows on earth with the biggest stars, teams, budgets and delivered more than 8 billion views, you get how to entertain and engage audiences. Well, you’d hope, so my keynotes are created specifically for you, to make people sit up, take notice, and act.
I’ve worked with everyone from Donald Trump to King Charles, Beyoncé to Buzz Aldrin, Simon Cowell to Richard Branson, leading and creating shows like Big Brother, The X Factor, The Celebrity Apprentice, Dancing With The Stars, and many more, and I’ve shamelessly stolen the smarts from those shows and the strategies from those superstars, to share with you.
These keynotes are custom-built for your industry, wildly interactive, and packed with takeaways that change behaviour—instantly.
My speaking pals call me ‘speaking royalty,’ client say I am ‘the best speaker ever’ and if you want to do your own detective work, check out my LinkedIn reviews, there are more than 300, and they’re pretty damn solid. - Maz Speaks Global.
OK, enough about me - let’s talk about you - let’s zoom.

Let’s Zoom.
Maz’s has other keynote topics.
Famous Folk
Marketing & Creative
Retail
Banking & Finance

Sales & Real Estate
Health Care & Pharmaceuticals
Tech

Education & Training
Recruitment